We make it a point to do exceptional work with quality, durable parts and the kind of work that will last. This means we have few callbacks, but when we do have callbacks, we are happy to fix the problem because we care about our name and product.
- What is Your Warranty on Workmanship?
We have a one year warranty on all our workmanship.
- What is Your Warranty on Parts?
We only use quality materials in our installations’ therefore, we offer an electrical warranty on electrical parts for 3 years. This applies to all electrical parts. If it goes bad in the first year, we will supply the part and replace it for free. If it goes bad in the second or third year after the installation, we will give you a new part free of charge, but you have to pay for the installation. Some parts that are non-durable, like light bulbs, are not covered by the parts warranty.
- How Do I Make a Warranty Claim?
Call us at (817) 481-8606 with your name, address, and warranty claim. We will send an electrician to check it out. Don’t live with any inconvenience. Call us! We want to help!
1-Year Workmanship Warranty
Daniel Electric warrants that all workmanship provided by our employees be done in accordance with the National Electrical Code, be free from defects, including the installation of parts and repairs, for one year, and will repair any installation that we find to be defective free of charge, subject to the limitations detailed below.
Limited Lifetime Parts Warranty
Daniel Electric warrants that all parts provided and installed by our employees be free of defects for 3 years and that we will replace, repair, or provide a refund for damaged or defective parts (at our discretion) free of charge. This warranty is subject to the limitations detailed below. Parts that are discovered to be defective within one year (365 days) of installation are covered by full warranty including the cost of the installation of the new part. Parts that are discovered to be defective after one year are covered under a limited lifetime warranty that covers the cost of the part but not installation. Daniel Electric must be notified within 30 days of discovering the failed part for it to be covered under this warranty.
Non-Durable Replaceable Parts
Non-Durable Replaceable Parts are parts that have a limited life expectancy and are designed to be replaced. These types of parts are specifically excluded from this warranty and are not covered by Daniel Electric. These types of parts include but are not limited to Light Bulbs, Ballasts, Transformers, Fuses, Batteries, etc.
LED Light Bulbs
LED light bulbs provided and installed by Daniel Electric are covered under our part warranty for 1 year after installation. Warranty claims for LED bulbs must be made within the 365-day warranty period. This warranty extends to defective products or improper installation. Acts of God, abuse, or physical damage are not covered under this warranty.
Daniel Electric guarantees the proper installation of surge protectors under this warranty. Daniel Electric does not guarantee, insure, or warranty against lighting or electrical surges except to the extent that Daniel Electric will provide a new surge protector in the event one should fail under the Limited Lifetime Parts Warranty. Claims for components damaged by lightning or electrical surges are covered by the manufactures warranty only and not covered under this warranty.
Non-Durable Replaceable Parts that were not properly installed are covered under the parts warranty.
General Conditions and Exclusions:
This warranty extends only to parts and labor provided by Daniel Electric. Parts provided by others or installations done by others are expressly excluded from this warranty. This warranty does not cover items damaged by acts of nature, misuse, repair by others, or abuse. Light bulbs are expressly excluded from this warranty. Daniel Electric provides no warranty coverage for light bulbs that were properly installed. Remedies for warranty claims are limited to the repair or replacement of the damaged part or faulty installation up to but not exceeding a full refund for the installation or faulty portion of the installation. This warranty does not cover the cost of repairs made by others unless authorized in writing by Daniel Electric. This warranty does not apply to installations or parts for which Daniel Electric has not received payment. Failure to pay for a service or installation voids any warranty coverage offered by Daniel Electric. No warranty coverage is extended to pro gratis or courtesy repairs. This warranty is non-transferable and is only enforceable by the original purchaser. No warranty coverage or guaranties are extended to subsequent owners or occupants.